LiFi Technology
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LiFi Technology

LiFi technology allows internet connectivity through light. Li-Fi is an abbreviation for “light fidelity”. LiFi technology is a bi-directional wireless system that transmits data via LED or infrared light. “LiFi” is similar to the ubiquitous term WiFI which means “wireless fidelity”. LiFi technology uses similar wireless 802.11 protocols, but it also uses ultraviolet, infrared and…

Disruptive Industries: Business Ideas
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Disruptive Industries: Business Ideas

Disruptive Industries and Business Ideas that you need to know about. In today’s fast-paced world, technology and innovation are constantly pushing the boundaries of what is possible. Capabilities that were previously thought of as impossible are now possible and being utilized in many ways. As a result, several key industries are considered disruptive, and at…

Starting A Business Checklist
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Starting A Business Checklist

Our starting a business checklist should really be in the plural form. We assume that you are ready to start making your business happen and have already seen the lengthy starting a business checklist posts and just want to know what the real next crucial steps are, especially the tools and technology part. As a…

What is Customer Experience (CX)?
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What is Customer Experience (CX)?

Customer Experience (CX) generally refers to the overall perception that your customer has about your business. It is also the interaction that a customer experiences with your business. The detailed explanation of Customer Experience (CX) includes every interaction and more that a customer has with your business throughout the entire customer journey. Every factor is…

Replacing Your Business Phone System
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Replacing Your Business Phone System

The difficulty of replacing your business phone system can vary based on several factors. This is a discussion on the FAQ’s and how to make it less scary. First, we understand that you are used to the way your office phone system works and the thought of changing your business phone system can be a…

Contact Center: Customer Experience
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Contact Center: Customer Experience

A well-functioning contact center that is equipped with effective communication channels can make all the difference in delivering a seamless customer experience. A contact center serves as the hub for customer inquiries, support requests, issue resolutions and so much more. Historically, this was known as a “call center“. Back in the 90’s larger companies were…

Women in Business
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Women in Business

Women in Business: Breaking Barriers and Shaping the Future GenXtra Communications is majority women-owned, so we know first hand how women in business have been breaking barriers and shaping the future of business for decades. We have programs for women looking to get into the business technology and communications space and we would love to…

Thomson Reuters Launches Generative AI Tools for Legal Research
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Thomson Reuters Launches Generative AI Tools for Legal Research

Thomson Reuters Launches Generative AI Tools for Legal Research with Tom Siebel providing insight on the powerful technology on “The Claman Countdown.” Thomson Reuters announced the launch of new generative artificial intelligence (AI) initiatives on Wednesday, including the incorporation of GenAI into the company’s legal research platform to help professionals with complex research. The new…

Navigating Trade Wars

Navigating Trade Wars

Navigating Trade Wars: How Companies are Overcoming Global Economic Challenges Trade wars have been dominating headlines and impacting the global economy in recent years. The ongoing tensions between major economies such as the United States and China have created uncertainty and challenges for companies around the world. Navigating through these trade wars requires strategic planning,…