Your Mobile as a Powerful Business Tool
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Your Mobile as a Powerful Business Tool

Have you ever considered how mobile phones, once merely a device for communication, have transformed into a powerful business tool? It’s a fascinating evolution, isn’t it? Genxtra Communications has been part of this evolution since 1998. Let’s explore this further. Mobile Technology and Uber Consider the case of Uber, a company that has revolutionized the…

PBX vs Cloud PBX: The Ultimate Showdown
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PBX vs Cloud PBX: The Ultimate Showdown

Premise based Private Branch Exchange phone system, or PBX, against its more contemporary counterpart, cloud PBX modern business communications system. In the realm of telecommunications, there’s always a debate brewing – a classic tug of war between the traditional and the modern. GenXtra Communications has been involved in modern business communications since 1998. Let us…

Contact Center CCaaS Demystified
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Contact Center CCaaS Demystified

Contact Center CCaaS, formerly known as Call Center, can seem complex at first. Have you ever wondered how a contact center works? GenXtra Communications has been involved in modern business communications since 1998. Let us explain contact centers. It’s a fascinating, intricate dance of technology and human interaction, all designed to create a seamless customer…

Unified Communications UCaaS Unveiled
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Unified Communications UCaaS Unveiled

Unified Communications UCaaS is a holistic approach to Business Communications. Ever pondered over the integration of different communication tools? Picture a world where your email, instant messaging, voice calls, video conferencing, and even your voicemail all exist within a single, unified communications system. Sounds like a dream, doesn’t it? Welcome to the world of Unified…

T-Mobile Announces Fines and TOS Updates

T-Mobile Announces Fines and TOS Updates

T-Mobile announces terms of service (TOS) updates and traffic violation fines beginning January 1, 2024. Tmobile will be implementing a new set of non-compliance fines for messaging traffic violations on all mobile channels that transverse their network (SMS and MMS Short Codes, Toll-Free Numbers and 10DLC). Those new fines will start January 1st, 2024. T-Mobile…

LiFi Technology
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LiFi Technology

LiFi technology allows internet connectivity through light. Li-Fi is an abbreviation for “light fidelity”. LiFi technology is a bi-directional wireless system that transmits data via LED or infrared light. “LiFi” is similar to the ubiquitous term WiFI which means “wireless fidelity”. LiFi technology uses similar wireless 802.11 protocols, but it also uses ultraviolet, infrared and…

Disruptive Industries: Business Ideas
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Disruptive Industries: Business Ideas

Disruptive Industries and Business Ideas that you need to know about. In today’s fast-paced world, technology and innovation are constantly pushing the boundaries of what is possible. Capabilities that were previously thought of as impossible are now possible and being utilized in many ways. As a result, several key industries are considered disruptive, and at…

Starting A Business Checklist
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Starting A Business Checklist

Our starting a business checklist should really be in the plural form. We assume that you are ready to start making your business happen and have already seen the lengthy starting a business checklist posts and just want to know what the real next crucial steps are, especially the tools and technology part. As a…

What is Customer Experience (CX)?
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What is Customer Experience (CX)?

Customer Experience (CX) generally refers to the overall perception that your customer has about your business. It is also the interaction that a customer experiences with your business. The detailed explanation of Customer Experience (CX) includes every interaction and more that a customer has with your business throughout the entire customer journey. Every factor is…