6 Reasons a Startup Needs a Business Plan
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6 Reasons a Startup Needs a Business Plan

6 reasons a startup needs a business plan and why a solid business plan is essential for startup success. We have been in business since 1998 and have seen a lot of businesses come and go. There are some common elements and traits that entrepreneurs need to have, but all startups should have a basic…

Replacing Your Business Phone System
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Replacing Your Business Phone System

The difficulty of replacing your business phone system can vary based on several factors. This is a discussion on the FAQ’s and how to make it less scary. First, we understand that you are used to the way your office phone system works and the thought of changing your business phone system can be a…

Contact Center: Customer Experience
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Contact Center: Customer Experience

A well-functioning contact center that is equipped with effective communication channels can make all the difference in delivering a seamless customer experience. A contact center serves as the hub for customer inquiries, support requests, issue resolutions and so much more. Historically, this was known as a “call center“. Back in the 90’s larger companies were…

Women in Business
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Women in Business

Women in Business: Breaking Barriers and Shaping the Future GenXtra Communications is majority women-owned, so we know first hand how women in business have been breaking barriers and shaping the future of business for decades. We have programs for women looking to get into the business technology and communications space and we would love to…

Thomson Reuters Launches Generative AI Tools for Legal Research
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Thomson Reuters Launches Generative AI Tools for Legal Research

Thomson Reuters Launches Generative AI Tools for Legal Research with Tom Siebel providing insight on the powerful technology on “The Claman Countdown.” Thomson Reuters announced the launch of new generative artificial intelligence (AI) initiatives on Wednesday, including the incorporation of GenAI into the company’s legal research platform to help professionals with complex research. The new…

Navigating Trade Wars

Navigating Trade Wars

Navigating Trade Wars: How Companies are Overcoming Global Economic Challenges Trade wars have been dominating headlines and impacting the global economy in recent years. The ongoing tensions between major economies such as the United States and China have created uncertainty and challenges for companies around the world. Navigating through these trade wars requires strategic planning,…

Business Analytics
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Business Analytics

If you’re interested in learning about business analytics, or what analytics can do for your business, grab a coffee and let’s have that conversation. At first, thinking about business analytics can seem quite vague. Analytics in general is a broad field that involves the use of data analysis and statistical techniques to gain insights for…

Business Artificial Intelligence
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Business Artificial Intelligence

Business Artificial Intelligence (AI), it’s here to stay. Business Artificial Intelligence (AI) refers to the application of artificial intelligence technologies and techniques in the context of business operations, decision-making, and problem-solving. AI has the potential to transform various aspects of business by automating tasks, improving efficiency, and providing valuable insights from data. While business AI…

Business Cloud Services
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Business Cloud Services

Business cloud services refer to a range of computing services delivered over the internet that are designed to meet the needs of businesses and organizations. These services can include computing power, storage, databases, networking, software, analytics, and more. The primary advantage of using business cloud services is that they allow organizations to access and use…